To fix this, launch Windows in “Safe mode with networking” (this is done by pressing F8 during a boot of the computer pressing F8 repeatedly makes it easier to time it). This error is usually caused by an issue with the Windows installer service.
Complete that installation before proceeding with this install. Then, get the latest version of Skype from their website, and reinstall it to your computer.Īnother installation is already in progress. If you receive this message, then uninstall Skype (using IObit Uninstaller works best for this), make sure to do the Powerful Scan and remove the leftover registry items. This can be caused by a corrupted Skype installer. Select the Display tab, look at the second frame named “Directx Features”, and disable “DirectDraw Acceleration”Ī fatal error occurred during installation. To fix this, go to the Start Menu -> Run and type dxdiag. This error message occurs when DirectX DirectDraw Acceleration is enabled. Rename the folder “Skype” to “Old_Skype” and launch Skype. Then, click the Start Menu -> Run and type %appdata%. To fix this issue, first right-click the Skype icon in the system tray at the bottom right of your screen, and select Quit. This error is caused by something within the %appdata% folder. If you keep seeing this error, please contact Skype customer support. Right-click the Skype icon in the Windows taskbar at the bottom right of your screen and choose Quit.
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